lisboa99 Platform Privacy Notice

This page describes what data we collect when you use lisboa99 and how we keep that data protected. We collect information to operate nossa platform, verify your identity, process deposits and withdrawals, and comply with regulations. Your privacy is important to us. We encrypt your data, store it securely, and never sell it to third parties.

We are transparent about our data practices. You have the right to request a copy of your data, update it, correct errors, or request deletion. This privacy notice applies to all users of nossa platform, regardless of location. If you have questions about how we handle your information, contact our support team.

Our privacy practices comply with applicable data protection standards. We review and update this notice periodically to reflect changes in our practices or regulations.

What Data We Collect on lisboa99

We collect different types of information depending on how you use nossa platform:

Identity information: Your full name, date of birth, email address, phone number, and mailing address. We require this during account creation and verification.
Payment information: Bank account details, card numbers, e-wallet identifiers (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and transaction history.
Game and betting history: Every bet you place, every game you play, outcomes, timestamps, and your balance before and after each transaction.
Device information: Your IP address, device type (mobile or desktop), browser type, operating system, and app version if you use nossa mobile application.
Communication records: Support tickets, emails, and chat logs when you contact us for help.
Verification documents: A copy of your government-issued ID (stored encrypted) for identity verification.

How We Use Your Data

We use your information for specific, legitimate purposes:

Account operation: Creating your account, logging you in, storing your balance, and managing your profile.
Identity verification: Confirming your identity and preventing fraud or underage access.
Payment processing: Accepting deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks; processing withdrawals; and managing refunds.
Game settlement: Recording game outcomes, calculating winnings and losses, and updating your account balance.
Compliance: Complying with anti-money-laundering regulations, reporting requirements, and tax laws where applicable.
Fraud prevention: Detecting suspicious activity, investigating breaches, and protecting accounts from unauthorized access.
Customer support: Responding to your questions, resolving disputes, and improving our service.
Marketing (if you consent): Sending you promotional emails or SMS about new features, bonuses, or games. You can opt out anytime.

Data retention: We retain your account data for as long as your account is active. After closure, we keep anonymized records for compliance and fraud prevention for a minimum period required by law.

Third-Party Processors and Sharing

We share your data only when necessary with third parties who help operate nossa platform:

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and other banks receive transaction information needed to process your deposits and withdrawals. They do not see your game history or account balance.
Identity verification providers: Third-party verification services help confirm your identity. They receive your name, date of birth, phone, and ID copy temporarily and delete it after verification.
Hosting providers: Our servers may be located outside Indonesia. Data stored outside your jurisdiction is still encrypted and protected under our security standards.
Compliance and legal authorities: We may disclose data to government agencies, tax authorities, or law enforcement if required by law or court order.

We do not sell your data to marketing companies, data brokers, or other commercial entities. All third-party processors sign data protection agreements committing them to confidentiality and security.

Your Rights Regarding Your Data

You have the following rights regarding your information on nossa platform:

Access: You can request a copy of all data we hold about you. We provide it in a readable format within business days.
Correction: If your data is inaccurate or outdated, you can request we update or correct it.
Deletion: You can request deletion of your account and associated data. Note that this closes your account permanently and you forfeit access to any remaining balance. We retain anonymized records for compliance.
Portability: You can request your data in a portable format to transfer to another service.
Opt-out of marketing: You can unsubscribe from promotional emails or SMS anytime by clicking the unsubscribe link or contacting support.

Your data belongs to you. We are custodians, not owners. You control how your information is used on nossa platform.

lisboa99 data protection team

Security of Your Data

We implement industry-standard security measures to protect your information:

Encryption: Sensitive data (passwords, payment details, ID copies) are encrypted using strong encryption algorithms. Data is encrypted in transit (between your device and our servers) and at rest (on our servers).
Access controls: Only authorized nossa staff can access your data, and only for legitimate business purposes.
Multi-factor authentication: We offer two-factor authentication (2FA) on your account to prevent unauthorized access.
Regular audits: We conduct security audits and penetration testing to identify and address vulnerabilities.
Incident response: If a data breach occurs, we notify affected users within legally required timeframes.

While we implement strong security practices, no system is completely immune to breach. You share responsibility for security by keeping your password confidential, enabling 2FA, and not accessing nossa platform from public or unsecured networks.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on nossa platform. Cookies are small files stored on your device that help us remember your login status, preferences, and browsing history.

Our cookies are used for:

Keeping you logged in during a session.
Remembering your preferences and language settings.
Analyzing how you use nossa platform to improve features.
Preventing fraud and detecting suspicious activity.

You can disable cookies in your browser settings, but doing so may affect functionality on nossa platform. We do not use third-party cookies for advertising or tracking outside nossa site.

International Data Transfers

Our servers and data processing facilities may be located outside Indonesia. When your data is transferred across borders, it remains protected by encryption and contractual agreements that enforce the same privacy standards we maintain locally. Your data is subject to this privacy notice regardless of where it is stored.

Children and Minors

Our services are not intended for users under the legal age to participate in online gaming in their jurisdiction. We do not knowingly collect data from minors. If we discover that a minor has created an account, we close it immediately and delete associated data. If you believe a minor has accessed nossa platform, contact us right away.

Contact Us About Your Data

If you have questions about this privacy notice, want to exercise your rights (access, correction, deletion), or have concerns about how we handle your data, contact nossa support team. We respond in English during business hours. You can also request a copy of your data or submit a formal data request through our account settings.

Changes to This Privacy Notice

We may update this notice from time to time to reflect changes in our practices or regulations. We will notify you of material changes by email or by posting an updated version on nossa platform. Your continued use of lisboa99 after changes means you accept the updated notice.

Your Privacy Is Protected

At lisboa99, we take your privacy seriously. We collect only the data necessary to operate nossa platform, keep it secure, and never sell it. You have full transparency into what we collect and how we use it. If you have any concerns or questions, our support team is available to help.